It has been one week since I posted my departure to Cleveland Clinic and my surgery. I was really very apprehensive, I usually am not too worried, but this time I was going to unknown territory. I left home with my daughter and huge teaching notebook. A REALLY WELL DONE PRE OPERATIVE INSTRUCTION BOOKLET. I am glad, however, that I read above the fifth grade level. Most people do not and as I checked the booklet, it was written for college level. More apprehensive each mile we drove.
First, let me tell you that, ALL WENT WELL, in terms of outcome. No Cancer!! My problem was a little one and my recovery was fast and good.outcoome. I really have no reason to complain, but things were so different for me and I feel obligated to comment.
When I arrived at the Surgical Center, it was a long walk to the check in desk. The clerk was sorta robotically efficient. Had her spiel down pat. My daughter was given a beeper and a piece of paper with a code. That code allowed her to follow my progress on any of many screens. It would tell her when the surgery started, was going on, over....etc. We sat down and waited. Others were scattered about waiting for news. I was puzzled, it was a small room. I was to find out that there must have been dozens of these little rooms, waiting rooms, with tv's , newspapers and people waiting. The chairs were old and worn. Upholstered and had stains. I was concerned. Plants were dying. First sign of a failing organization. (as per Lelan Kaiser, PHD).
It was not long before I was called to yet another desk on yet another level. We had been told to go to room 33. We arrived to a hall with doors and numbers. Not a soul around. We knocked on the door, it opened and a nurse welcomed us into a small preparation room. I certainly was not the center of attention. It was another patient who had informed another nurse of words in Yiddish and that was the center of attention. I joined into the rather interesting discourse...but my anxiety did not lessen. I was thinking how routine and removed from the process they really were.. They did have the two identifier concept down.... I cannot tell you how many times I said Russelline Greenlaw, August 1. I was prepared by putting on the usual gown and cap, adding a couple of identification bracelets, and crawled into a uncomfortable stretcher. It was not long before another nurse came in, started an iv, took a few vitals..... My daughter and I waited a little while and I was off to the operating room. I was frightened. I had not spent one single minute with either an anesthesiologist or nurse anestensis, except for my pre op visit. I found this to be really strange. Had they seen me when I didn't know it?
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I was taken down hall after hall to the operating room. The man who took me was wonderful. His conversation was easy. He had been at the Clinic for a number of years in this same job. Somehow the grey in his hair and the easiness of his voice helped so much. When I arrived outside my operating room, people started coming up to me....individually then in group. I FINALLY saw my first anesthesia person. A seemingly competent nurse anesthetist. He asked the right questions and seemed very competent. The anesthesisologist showed up and didn't communicate. I asked which agents I would get. He slurred all his words, but laughed when he said I would get Propronal, like Michel Jackson. And he walked away. Then there was something of a team that asked all kinds of questions.... like what i was having done, and my name and birth date, again the concept of two identifiers and making sure of the site and surgery being done. All this in the impersonal hallway with very impersonal people walking briskly up and down.
They rolled me into the room. I looked around and identified all that was going on, watched the scrub nurse setting up the instruments.... and said to the anaesthetist... I am so scared and anxious I am going to jump off this table!! He motioned to someone, and said that he was giving me something that would help. I said WHAT? A little versed.... I did calm down. I was then asked to move to the table from the stretcher... I did. That is the last I remember for a while. Turns out it was about four hours.
I cannot remember much about anything until I was in my room. I do not know where the room was except on a unit of some sort. Leah came in. She seemed a little upset, but my pain didn't let me see her very well. The nurse gave me something. I went to sleep. My memory is so bad for the events that marched past me for the next 24 hours. People came and went. My son in law thought the recovery room nurse was superior--wish I could remember that time. Leah was beside my bed. I can remember sending her home. I do remember sometime late in the evening they gave me a turkey sandwich. My back was killing me. Not because of the pain, it was itching off. One wonderful nurse took a rough towel and scrubbed it...I loved her so. Sometime during the night they brought in a patient for the other bed in my room. A young woman who was three months pregnant and had had gall bladder surgery at a hospital west of Cleveland. I worried all night and until I left. She had no privacy. I was privy to all her personal history and info.
I came home on Wednesday afternoon, a little more than forty eight hours after I arrived. I still cannot put together the experience in any kind of sequence. I do remember some things:
- the five am, or so, rounds by the impersonal and efficient surgical team. Saying wrote things to an old lady.
- asking questions to the white backs of that small reportedly efficient group of surgeons.
- finally asking a nurse to please check my back, I hadn't moved off it for a long time. She found a cut gown and other stuff under me. I felt so much better when it was all gone.
- wonderful efficiency in keeping my pain under control. one time only, a nurse came in that had never seen me before and handed me pain pills. I had to say...Russelline Greenlaw, August 1..... She almost dropped her teeth. We became great friends , but I don't think she will forget to identify correctly..
- being taken by wheelchair to a holding area while waiting for Justin, my son-in-law to get the car. I sat alone and wondered what would happen if I passed out... it had only been a little over forty-eight hours since I had undergone four hours of surgery under general surgery. Not a professional in sight.
I was very disappointed. I really have had such good experiences at Duke. I had such exceptional surgeons. Dr. Hey, my spinal surgeon, and his team would have never showed me their back with questions unanswered. I shall never forget his prayer with me before surgery. God held his hands. Dr. Proctor my general surgeon would never have not given me eye contact. My hip surgen did not give me any more minutes than the cleveland clinic doc, but it was quality time.
I truly thought that the days of haughty, impersonal, and lack of communication skills on the part of physicians were gone. Not so. This is only a story of the Surgical Service and of the Anesthesia Service. My visits with my internal medicine, pain management , urology and physical therapy experiences rate way high. I was pleased with every NURSE I met. I do understand how the local folks can question how good the Clinic really is and choose another venue..
Maybe it is because it is so cold in Cleveland.












































